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PRIVACY POLICY
This website is operated by Urbanmole Limited (“Urbanmole/we/us/our”) and your trust is vital to us. Urbanmole complies with data protection legislation such as the Data Protection Act 1988. This privacy policy explains how we will protect your privacy and how we may collect information from you via the website and how such information may be used. Please read this privacy policy carefully before you proceed to use the website. If you do not accept our privacy policy you must not use the website. If you have any queries in relation to this Privacy Policy please contact legal@urbanmole.com. 1. Information We Collect Unregistered Users There is very limited information that we are able to collect from you as an unregistered user except your IP address, together with the date, time and duration of your visit and any referring website addresses. Any information collected from unregistered users shall only be used in the aggregate (on an anonymous basis) for reports on visitors and will not identify any individual visitors. We use this information to compile statistical data on the use of our website and to track how users navigate through our website in order to enable us to evaluate and improve it. Registered Users We encourage you to register with us in order for us to help you. In order to help personalise the website when you register with us we ask for the following information:
Cookies To enhance your experience with our website, we may place a small file known as a “Cookie” on your hard drive or a website server. A cookie is a text-only string of information that a website transfers to the cookie file of your computer’s hard disk. A cookie gives us the ability to track your path through the website and to let us know if you have been to our website before. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. If you have not registered with us the cookies will not be able to personally identify you. If you register with us we may store some or all of your registration information in a cookie so that we will be able to recognise you during future visits and to personalise the website for you. We may also use session cookies when you use the search engine or complete a registration form. These are transient cookies which are deleted when you close your browser. We use these cookies so that you do not have to re-enter all of your details again or the ability to look at the history of a search. Cookies do not retrieve information about you stored on your hard drive and do not corrupt or damage your computer or computer files. You may disenable your cookies by following the procedure to your web browser. We encourage you to allow cookies as this helps us to tailor your visit. For more information about cookies please go to www.allaboutcookies.org We may use a third party to serve advertisements on our site. Cookies may be associated with these advertisements to enable the advertiser to track the number of anonymous users responding to the campaign. We do not have access to or control of cookies placed by third parties. 2. How We Use your Information The information you have given us maybe used to personalise communication to you from Urbanmole (and such other reputable third parties that you have agreed to) informing you of the following that we believe you may find interesting:
We will not sell or rent your personal data to third parties unless you have consented. Invite a Friend/Tell a Friend If you opt to select the option to invite or tell a friend about a particular service(s) we shall send an e-mail to the address that you have provided. The user agrees that by opting to invite or to tell a friend that the user has obtained the prior consent of their contact for an invitation (and reminders) to be sent to them from time to time. Such contact e-mail addresses shall be kept by us unless those contacts wish to be removed from any such correspondence by unsubscribing by following the instructions as set out above. User Information on the Website Dating – By opting to use the dating service you consent to making certain personal data public on the website. You will be able to amend, update and edit such information via your “Profile” for that relevant service. Jobs – By opting to use the property service you may be making personal data public on the website. You will be able to amend, update and edit such information via your advert for that relevant service. Tradespeople – If you register as a tradesperson some or all of your personal data may be made public. You will be able to amend, update and edit such information via your tradesperson’s “Profile”. Information that you post in our public areas such as online forums, chat rooms/bulletin board, dating, urban market, property section, digger directory, jobs, data planner, tradespeople and London Events Calendar may be collected and used by others over whom we have no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of the website. E-mail Address We do not make your e-mail address available on the website unless you have sent someone an e-mail. The recipient of such an e-mail will be able to see your full e-mail address. If your e-mail address changes you may update your e-mail address via your “Update Account” on Mole Manager. If your inbox exceeds the limit or you have too many unread e-mails we may contact you at our discretion to notify you. If you continue not to read or delete such e-mails we may remove the e-mails at our discretion. Security We use reasonable up-to-date technical and organisational measures to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. All our staff and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information. However, the internet is a open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal information for improper purposes. Corporate Actions We may transfer, sell or assign any of the information described in this Policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of Urbanmole. Data Protection If you are interested in obtaining further information on data protection laws, please go to the Information Commissioner’s website at www.dataprotection.gov.uk Children Privacy We do not knowingly collect any information about children. To use this Website you must be over 18 years old. Amendment to the Policy We reserve the right to amend this policy at any time which may affect personal information already collected from you. We shall give you reasonable notice of the amendments and we will post any such amendments where we deem appropriate and we will give you the opportunity to amend or correct your registration details. Your Right to Access Information You are entitled to see the information held about you. If you wish to do this, please contact us at legal@urbanmole.com. We may require you to provide verification of your identity and to pay an administration fee (which is currently £10) to provide a copy of the information we hold. Please note that in certain circumstances we may withhold access to your information where we have the right to do so under current data protection legislation. ACCEPT Issue Date: 1st October 2008 
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